Comparision of call center models (2009)
Source: Proceedings. Conference titles: Winter Simulation Conference. Unidade: EP
Subjects: SERVIÇO AO CLIENTE, SERVIÇO AO CLIENTE, MODELOS MATEMÁTICOS
ABNT
FRANZESE, Luiz Augusto Gago et al. Comparision of call center models. 2009, Anais.. Piscataway: Ieee, 2009. Disponível em: https://repositorio.usp.br/directbitstream/9a7d40cc-a5c1-49c6-ae26-b7f81d500254/Botter-2009-Comparison%20call%20center%20models%20ok.pdf. Acesso em: 03 jun. 2024.APA
Franzese, L. A. G., Fioroni, M. M., Botter, R. C., & Freitas Filho, P. J. de. (2009). Comparision of call center models. In Proceedings. Piscataway: Ieee. Recuperado de https://repositorio.usp.br/directbitstream/9a7d40cc-a5c1-49c6-ae26-b7f81d500254/Botter-2009-Comparison%20call%20center%20models%20ok.pdfNLM
Franzese LAG, Fioroni MM, Botter RC, Freitas Filho PJ de. Comparision of call center models [Internet]. Proceedings. 2009 ;[citado 2024 jun. 03 ] Available from: https://repositorio.usp.br/directbitstream/9a7d40cc-a5c1-49c6-ae26-b7f81d500254/Botter-2009-Comparison%20call%20center%20models%20ok.pdfVancouver
Franzese LAG, Fioroni MM, Botter RC, Freitas Filho PJ de. Comparision of call center models [Internet]. Proceedings. 2009 ;[citado 2024 jun. 03 ] Available from: https://repositorio.usp.br/directbitstream/9a7d40cc-a5c1-49c6-ae26-b7f81d500254/Botter-2009-Comparison%20call%20center%20models%20ok.pdf