In: Proceedings
Conference titles: International Conference on Information Technology : New Generations - ITNG
Subjects: GOVERNANÇA CORPORATIVA SERVIÇOS PÚBLICOS
ABNT
MONTINI, Denis Ávila; MATUCK, Gustavo Ravanhani; FERNANDES, Danilo Douradinho; et al. Service centered operation methodology (MOCA) application supported by computer science to improve continuously care quality in public services. Anais.. Cham: Springer International Publishing, 2018.APA
Montini, D. Á., Matuck, G. R., Fernandes, D. D., Montini, A. de Á., Graton, F., Ripari, P., & Pinto, F. de S. (2018). Service centered operation methodology (MOCA) application supported by computer science to improve continuously care quality in public services. In Proceedings. Cham: Springer International Publishing.NLM
Montini DÁ, Matuck GR, Fernandes DD, Montini A de Á, Graton F, Ripari P, Pinto F de S. Service centered operation methodology (MOCA) application supported by computer science to improve continuously care quality in public services. Proceedings. 2018 ;Vancouver
Montini DÁ, Matuck GR, Fernandes DD, Montini A de Á, Graton F, Ripari P, Pinto F de S. Service centered operation methodology (MOCA) application supported by computer science to improve continuously care quality in public services. Proceedings. 2018 ;