@inproceedings{inproceedings5e4a805d,
title   = {How to choose the mix of peripheral services in a supermarket. (Em CD-ROM)},
author = {Ferrari, Fernanda Menezes and Silveira, José Augusto Giesbrecht da},
year = {1999},
publisher = {CLADEA},
booktitle   = {Asamblea Anual do Consejo Latinoamericano de Escuelas de Administración}
}