@inproceedings{inproceedings2353cf06,
title   = {Considering an unplugged it within the organizational memory},
author = {Cárdenas Medina, José Manuel and Villanueva Llapa, Ana Daneida and Spínola, Mauro},
year = {2009},
publisher = {ABEPRO},
booktitle   = {International Conference on Industrial Engineering and Operations Management - ICIEOM}
}