@article{articlecab5d8ce, title = {Improving hospital performance by use of lean techniques: an action research project in Brazil}, author = {Godinho Filho, Moacir and Boschi, Artur and Rentes, Antonio Freitas and Thurer, Matthias and Bertani, Thiago Moreno}, year = {2015}, doi = {10.1080/08982112.2014.942039}, journal = {Quality Engineering} }