@article{article7e9818c3,
title   = {The relationship between organizational culture and quality techniques, and its impact on operational performance},
author = {Gambi, Lillian do Nascimento and Boer, Harry and Gerólamo, Mateus Cecílio and Jorgensen, Frances and Carpinetti, Luiz Cesar Ribeiro},
year = {2015},
doi = {10.1108/IJOPM-12-2013-0563},
journal   = {International Journal of Operations & Production Management}
}