@article{articlebdc62687, title = {Lean thinking: planning and implementation in the public sector}, author = {Almeida, Juliana Pascualote Lemos de and Galina, Simone Vasconcelos Ribeiro and Grande, Márcia Mazzeo and Brum, Daiane Gressler}, year = {2017}, doi = {10.1108/ijlss-06-2016-0027}, journal = {International Journal of Lean Six Sigma} }